Caring for your floor

How soon can I use my floors after they are cleaned?

Of course that depends on the flooring. We want you to be able to use your floors as soon as possible. With most hard surfaces cleanings fans will be used to dry up any remaining or standing water.

As with tile and grout or your natural stone floors, sealing is needed as a part of your floor care plan. With our Stone Pro products, 30 minutes is usually sufficient to ensure that your sealer has fully penetrated and dried. In most cases your floor is good to go when we leave and regular traffic may resume.

It is best to avoid having you carpets cleaned on humid or cold days to avoid chances of mold and mildew. Carpet drying depends greatly on the height and thickness of the fibers and the ambient temperature of the room, fortunately our vacuum is rated at 700 cfm. Simply put our vacuum greatly increases our drying time. We will place fans as we finish each area as needed. In most cases a couple of hours should suffice to accept regular traffic.

Green Clean Floor Care cleaned my floors, now what?

Carpet or Natural Stone Care
Protect, protect, protect. Dirt is not your friend, so “Catch it at your doors and keep it off your floors.”

Did you know: One square foot of carpet can hold 1 lb of dirt and still look relatively clean?

Additional Stone Care Tips

  • Vinegar is acidic and will etch your natural stone surfaces.
  • Use neutral cleaners only.
  • Only use approved stone care products.
  • Green Clean Floor Care endorses the Stone Pro line of products.
  • Have a question? Interested in ordering additional products?  Just send us a message.

When do I need to deep clean my floors again?

In most cases with once a year is adequate. In cases with heavy traffic and no mats at your entry points, every 6 months may be needed. Grout lines in your tiles should be resealed after deep cleaning.

How long will my floors stay this shinny and polished?

It greatly depends on the traffic and your care program. Always remember, dirt acts like sandpaper and can scratch dull the shine. When cleaning, use neutral cleaners (7 pH, the lower the pH the higher the acidity). Avoid cleaners with high acidity. Acid will etch your stone. Make sure you utilize rugs and welcomes mats at all your entry points.

Can I still using chemical cleaning products on my floors?

There are many products out there for floors. However, some may not be safe for your floors at all. They may etch or leave a cloudy residue. Neutral cleaners are key. PINE SOL IS NOT FOR NATURAL STONE FLOORS

How should I care for my floors in the future?

Seal the parts of your floor that need to be sealed. Grout joints only on ceramic tiles, never ceramic tile by itself.

  • Natural Stone sealed always.
  • Protect entry points with quality mats.
  • Use only approved Stone care products.

Can I use polish on my floors? If so how often should I polish and what type of products?

Natural stone floors should be polished to the shine that you desire. We do not approve of topical polishes to make it shiny. Ceramic tile comes in a variety of textures that can be chosen.
Polishes on ceramic tile is not recommended because, they do not penetrate the surface due to the tile being hard and is nonporous. Polish on ceramic tiles will flake off and collect dirt and will look unsightly.

Is true that acidic products, even organic ones, will destroy my marble?

Yes, acid is acid even lemon juice or soda can etch your marble.

How do I prevent future damage to my tile floors?

Ceramic tile is very hard and forgiving, but something that is overlooked are the bottoms of chairs and tables which often, have metal tabs. A sliding chair on a natural stone floor can leave deep scratches that would need to be professionally restored to be removed. Protective sliders for couches and caps on chairs and tables are a good way to protect against damage.

I love how my floors look! Do you offer a monthly cleaning program?

We can certainly help you set up and monthly cleaning program. We offer residential and commercial plans. Contact us today; we can customize a plan to fit your needs.

I have a travertine floor, is your cleaning method safe for my floor?

Absolutely! While using neutral cleaners are key and the standard in the industry, Stone Pro products are made in the USA and our industry partner. To make sure you have the safest cleaners for your floor, give us a call today and we can special order these products for you

Can I use vinegar to clean my natural stone floors?

OH NAY, NAY! Vinegar is highly acidic( pH 2.5) and will etch your floors for sure.
Be careful anytime you are using vinegar around any natural stone surface

Remember: Neutral cleaners and don’t forget your mats will keep your floor clean.

Where can I buy your cleaning products?

Contact us today to place an order.

How should I clean spills?

This is why it is important to keep your hard surfaces sealed. Spills on hard surfaces can usually be wiped up with no problem.

Here are your carpet tips

Step One: Absorb the Spill

  • Blot liquids with a dry, white absorbent cloth or plain white paper towels (no prints or colors). Using a printed or colored material may transfer ink or dye to your damp carpet. Continue until the area is barely damp. Semisolids, like food spills, may need to be scooped up with a spoon. Solid, dried bits can be vacuumed up.
  • Warning: do not scrub or use a brush. Bristles and scrubbing can damage carpet. Fraying and texture change are the likely results.

Step Two: Treat the Spot or Stain

  • Use a CRI Certified Seal of Approval carpet cleaning product. Though these have been laboratory tested, you should still pretest any cleaner on a scrap of carpet or in an out-of-the-way area of your carpet.
  • Follow the product’s directions carefully. More is not better. Apply a small amount of the cleaner to a white cloth and work in gently, from the edges to the center. Blot; don’t scrub. You may need to do this several times to remove the spot. After the spot is gone, blot the area with clear water once or more to remove any remaining product.

What if you don’t have a CRI-approved carpet cleaner handy? Try one of the remedies from our spot solver.

Special Tips for Pet Owners

Do you have a pet? You can combat pet odors and stains in many ways:

  • Vacuum carpet more frequently to capture pet hair and dander from your pet’s fur.
  • Use CRI Certified Seal of Approval cleaning products that are specifically designed for pet stains and odors.
  • Clean up new messes promptly and then follow the steps for spot and stain removal.
  • Use small hand extractors for quick cleanups of pet accidents, but remember that these quick clean ups don’t take the place of periodic deep cleaning.
  • Have your carpet professionally cleaned every 12 to 18 months More frequently if necessary.
  • Don’t use a steam cleaner when dealing with urine spots because the heat will set the stain and the smell. Extracting the spill with a wet-vacuum and rinsing with cool water will reduce the odor. If necessary, call in certified carpet cleaning firms that know how to remove pet stains and odors permanently.
  • Urine salts need to be neutralized to be properly removed rewetting reactivates salts.
  • Consult your floor care professional

I heard that deep cleaning a carpet makes it easier to stain, is this true?

Yes. If you are not replacing the “Scotchgard” on your carpet after deep cleaning you will run a higher risk of staining your carpet.

Why do I need to have my stone floors and grout lines sealed?

All natural stone is porous and so is grout. Sealing helps keeps dirt out of the pores and makes it easier to clean. Remember to catch the dirt at the doors and keep it off your floors.

How do I know what products are safe to use on my floor?

For daily cleaning you only need to use neutral cleaners. If you are trying a new product, test it on the floor first in an inconspicuous area.
Remember: Read your label to make sure it is appropriate for your type of floor. Stone care products should only come from a distributor that specializes in stone care.